Frequently Asked Questions
Frequently Asked Questions
You can disinfect the well by using chlorine bleach or hypochlorite granules according to the manufacturer's directions. One procedure for disinfecting using bleach is as follows:
1. pour a solution of three gallons of water and one pint of 3% to 6% commercial bleach directly into the well,
2. open all faucets until there is an odor of chlorine apparent and then close all faucets for ten hours to allow the bleach to kill bacteria present in the pipes, storage tank or well,
3. open all faucets and let the water run until the odor and taste of bleach have disappeared,
4. have a sample of water, taken 24 hours after disinfecting, tested at a certified laboratory to determine that the water is suitable for use.
Note: This procedure results in a high level of chorine so the water should not be used for drinking, cooking, or watering livestock until the chlorine odor and taste is no longer apparent. Use of bottled water or boiling water is suggested if citizens are unsure of the purity of their water supply.
You should test private water supplies annually for nitrate and coliform bacteria to detect contamination problems early. Test the water more frequently and for more potential contamination, such as pesticides, if you suspect a problem. Bacteria testing typically costs between $25-$50 to complete. Testing for other contaminants will be more expensive. For example, testing for pesticides or organic chemicals may cost several hundred to several thousand dollars.
Many laboratories are available to test water quality. Laboratories are certified by the Department of Environmental Protection. You should ensure that the lab you are doing business with is certified to perform the lab test you are requesting. Listings can be found in the yellow pages under Laboratories.
If a standard is exceeded in your sample, retest the water supply immediately and contact the Board of Health. Some problems can be handled quickly. For example, disinfecting the well can sometimes control high bacteria concentrations. Filters or other on-site treatment processes may also remove some contaminants. Other problems may require new source water or a new, deeper well.
If you are having problems with the living conditions in your apartment, a housing inspection can be done. The result is an order to correct any violations of the housing code. However, the occupant is equally responsible to properly care for the landlord's property. Housing inspections are limited to conditions that endanger or impair the health, safety or well being of the occupant. Aesthetic and cosmetic conditions are not applicable.
You must call the West Nile Virus Hotline at 1-800-627-7968. They will assign it a case number or have you dispose of it. If given a case number, call the Board of Health with your name, address, phone number, and where the bird is located, and we will have someone come to pick up the dead bird.
Dates of flu clinics are announced through the media and this website as soon as Belchertown's allotment of vaccine is confirmed and received and guidelines are issued by the Massachusetts Department of Public Health.
A percolation test is required by law prior to installing a septic system. Perc tests for new construction may only be performed each year in the Spring between March 1st and May 31st and then again in the Fall from September 1st through November 30th. Perc tests for system repairs may be done at anytime of the year. Perc tests must be witnessed by the health department staff. Please complete a perc application and return to the Board of Health Office with the fee. All fees must be paid prior to the perc test scheduling. The application and fee schedule is available on this website.
The Board of Health has a complete list of licensed septic installers in the Town of Belchertown available. Also available are lists of licensed septic pumpers.
Every 2-3 year is recommended for most systems.
The Board of Health has files on most properties in Belchertown built in the last 30 years. Many files include septic plans, as-built drawings and plot plans. to assist in locating the record please have available the following information when you call or stop by the health office: the lot number referenced in the deed to the property, the approximate year the system was built and , if known, the name of the owner at the time the system was installed.
You need to repair and upgrade your septic system. You need to follow through on these 7 steps:
a) Hire a designer- a registered sanitarian or professional engineer: Hiring an experienced designer is a key step because that person will be doing the rest of the work on your behalf. Speak to your neighbors and others for references and their experiences.
b) Performance of a percolation and soil evaluation test: This is done in the presence of a Board of Health Agent, a qualified soil evaluator (generally the same as your sanitarian or engineer) and a backhoe operator who will dig trenches and holes to facilitate this examination. Your sanitarian or engineer will schedule this test. Typical reasons for performing this test include i) the septic system failed upon inspection by a DEP-certified inspector; ii) the system needs to be pumped more than four (4) times per year; iii) the system is not working as indicated by odors, overflowing septage, etc. or iv) you are contemplating an increase in the number of bedrooms which renders your existing septic system inadequate.
c) Design of the system by the sanitarian/engineer:
d) Submission of the design to the Board of Health for approval: This approval process, assuming that the design is satisfactory, takes about 14 days. However, if variances are needed, the homeowner or sanitarian /engineer have to schedule a formal variance hearing at a BOH meeting via the BOH office. Certain circumstances also require that the abutters be informed, so that they can be present at the hearing in front of the Board of Health. Once the plan is approved, you can proceed to the next step: installation.
e) Selecting the installer: The homeowner can now use the approved plan to get bids for installation of the system from installers who have a permit to install septic systems in Belchertown. A list of these installers is available at the BOH offices.
f) Install the system. One of the Board of Health staff will inspect the system during the installation process to ensure that the installation is proper. Also, the Board of Health requires that a final "as-built" plan be submitted to the Board since there can be small variations from the approved plan because of site conditions. The installer and engineer also have to provide certifications to the Board of Health that the engineering and installation was in accordance to Title 5.
g) Certificate of Compliance: When the entire process is complete, staff of the Board of Health will issue a Certificate of Compliance. This Certificate is necessary for the homeowner to take advantage of the tax credit offered by Massachusetts Department of Revenue or to transfer the property.
Congratulations on your new business venture. To get started, please see the information in the listed in the food sections of the permit/application and the environmental health headings of the Board of Health webpage.
No. The use of a residential kitchen is allowed only for the preparation of non-potentially hazardous food (such as baked goods and candy) which will be appropriately labeled and sold in retail stores. Home kitchens can not be used for catering. The preparation of non-potentially hazardous food items requires a permit from the Health Department.
The Health Department is required to inspect all restaurants in Belchertown at least twice per year. Establishments where problems have been cited are inspected more frequently.
No. Permits are not transferable. transferable. The new owner/operator must apply and pay for new permits prior to use/operation.